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Help Using Our Website

Baer Supply Company is committed to helping our customers have the best experiences they can while working with our company. That's why we are constantly looking for new ways to make your online experience pleasant and easy.

This page was created to give you a centralized location on our website for finding help with the various functions of our website and to answer any questions you may have.

If you have any questions that aren't answered somewhere on this page, please contact our

Downloadable Help

Frequently Asked Questions (FAQ)

How can I check online to see if a product is in-stock?
How can I check pricing while online?
Can I use my credit card instead of my account when ordering?
Can I change my shipping method for an order?
How do I add a user to my Baer Supply Account?
How do I remove a user from my Baer Supply Account?

How can I check online to see if a product is in-stock?
 
When viewing the details of a product, you can easily check to see if the quantity you want is in stock. Simply enter the quantity of a product that you'd like in the Qty Requested field next to the product. Then, click the red "View Pricing & Availability" button. A couple of columns get added to the end of the table showing our current pricing and availability for your request. For example, if you entered "5" in the Qty Requested column and it only shows "4" in the Qty Confirmed column, then we only have "4" of that item currently in-stock. If Qty Confirmed shows "5", then we at least have "5" of that item available.

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How can I check pricing while online?
 
When viewing the details of a product, you can easily check to see the price of an item. Click the checkbox next to the product you want to view pricing on. Then, click the red "View Pricing & Availability" button. A couple of columns get added to the end of the table showing our current pricing and availability for your request. Pricing is shown per item. You will need to calculate how much the total cost will be based on the minimum order quantity and the number of items you want. Or, select the item and add it to your shopping cart to see the cost.

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Can I use my credit card instead of my account when ordering?
 
After selecting items to purchase, view the contents of the shopping cart. Click the Checkout button. Fill out your shipping address and select your shipping method and continue. On the next screen, you will be prompted to pay via your Account or via a Credit Card. Fill out the Credit Card information and Submit the order.

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Can I change my shipping method for an order?
 
After selecting items to purchase, view the contents of the shopping cart. Click the Checkout button. Fill out your shipping address. On this screen, you may also specify a different shipping method.

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How do I add a user to my Baer Supply Account?
 
Only the Primary user on an account can add a new user to your Baer Supply Account. To add a new user, login to your Baer Supply Account. Then, click the word "Administrator" in the upper left corner of the Baer Supply website. Fill out all of the information for the new user on the form including a username and password and then click the Add User button. The new user appears in the list of users at the bottom of the page.

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How do I remove a user from my Baer Supply Account?
 
Users cannot be deleted directly online. Users can only be deleted by sending an email to and only the Primary user on the account may request a user deletion.

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